Staff
Service
Shawna Bilozyr-Sitek
Service Manager
Nadine Goode
Internal Advisor
Ashley Meneses
Service Advisor
Cody Williams
Detailer
Kolton Williams
Service Advisor
Josh Yaceyko
Apprentice
Nicholas Bandlow
Technician
Brian Davies
Technician
Catherine Morgan
Internal Advisor
Meghan Nicholson
Service Reception
Tom Solyom
Tecnician
Charlie Adams
Technician
Justin Aguillon
Technician
Franco Balmes
Detailer
Duane Bilozyr
Technician
Derek Carter
Quick Lube
Dylan Charles
Quick Lube
Amelie Collins
Service Advisor
Shawn Cooper
Technician
Doug Coward
Technician
Romeo Darca
Detailer
Jaimeson DeHoog
Technician
Robert Dyson
Technician
Matt Eiswerth
Express Service Tech
Justin Henker
Technician
Jerid Howse
Quick Lube
Cassidy Jubinville
Apprentice
Ka-Kuen Leung
Technician
Adriano Mayuga
Detailer
Zachary Molund
Technician
Samantha Nicholson
Warranty Administrator
Allie O'Donnell
Service BDC Agent
Kenny Perret
Technician
Amelia Reddy
BDC
Cory Robinson
Shop Manager
Faith Scarth-Hanlan
Service Assistant
Amber Sheen
Clerical
Vladymir Siracky
Shuttle Driver/Porter
Brayden Spence
Technician
Darcy Unrau
Technician
Lorin Ward
3M Specialist
Dan Yuzwa
Shuttle Driver
Ted Zylstra
Shuttle Driver/ Porter
Finance
Rana Fayyad
Finance Manager
Derek Sloan
Finance Manager
Zach Menzel
Finance Manager
Bret Kirkpatrick
Finance Manager
Gavin Lawrence
Finance Manager
Management
Wayne Focht
Fixed Operations Manager
Jordan Campbell
General Sales Manager
Scott Frost
General Manager
Logan Read
Sales Manager
Aaron Ratsoy
Sales Manager
Eric O'Sullivan
Dealer Partner
Josh Gallinger
Sales Manager
Amanee Ammar
Finance Director
Sarah Yaremcio
Fixed Operations Marketing Manager
Coca Radojcic
Sales BDC Manager
Torie Zdan
Marketing Director
Sales
Vince Manwaring
Sales Manager
Braden Mcgregor
Delivery Coordinator
Sean Weaver
Sales Consultant
Austin Braithwaite
Sales Consultant
Jarid Toma
Sales Consultant
Scott Pierce
Sales Consultant
Dustin Miller
Sales Consultant
Jack Ammar
Sales Consultant
Jordan Hagens
Delivery Coordinator
Yazan Aladdine
Sales Consultant
Chris McCormack
Sales Consultant
David Derejko
Sales Consultant
Cameron Gulka
Sales Consultant
Wayne Robertson
Sales Consultant
Todd Hauck
Sales Consultant
Wayne Jones
Sales Consultant
Emil Briones
Lot Attendant
Michael Tait
Sales Consultant
Darren Webster
Sales Consultant
Darren Bannink
Sales Manager
Austin Jacobs
Sales Associate
Chaydyn Johnson
Sales Associate
Christina Kauffman
Shuttle Driver/Porter
Timothy Quiring
Sales Associate
Tristan Sellitto
Sales BDC
Grady Wallace
Sales Associate
Herman Wiebe
Fleet Manager
Herman Wiebe
Fleet Manager
Internet
Tenille Melenka
Internet Sales Consultant
Harrison Blayney
Internet Sales Consultant
Mackenzie McLeod
Internet Sales Consultant
Parts
Jay Glatz
Performance Advisor
Richard Summers
Parts Advisor
Krista Ben Ephraim
Parts Advisor
Craig Dewnanden
Parts Advisor
Candace Carbonneau
Parts Manager
Dwayne Makowichuk
Parts Driver
Brandi Mielke
Parts Advisor
Seth Wowk
Parts Advisor
Administration
Chelsea Gillmore
Clerical
Shanelle Caputo
Accounting Clerk
Rachael Cowan
Accounts Receivable Clerk
Lillian Cox
Sales Receptionist
Anderson Giraldo
Accounting Clerk
Kalisha Morgan
Office Manager
Odell Nelson
Merchandiser
Debra Neumann
Assistant Controller
Aline Nyirazo
Receptionist
Charlene Smith
Sales Analyst
Emily Stevens
Accounting Clerical
Jacey Todd
Marketing Manager
Erin Whelan
Deal Clerk
Dakota Wilkin
Merchandiser
Shawna Bilozyr-Sitek
Service Manager
Apr 29, 2020
Regular Servicing
I’ve dealt with Shauna on a number of service and warranty issues. She is very knowledgeable and gives a high priority towards customer service. I’d recommend Shauna and Sherwood Park Chevrolet to family and friends.
Dec 05, 2019
2017 Silverado LT double cab
Scott Frost and Wayne have made this purchase very smooth. VERY satisfied! They care about customer service and i would most definitely return to this dealer. Overall a great experience! Landon Paquet
Nov 24, 2019
Excellent Customer Satisfaction
Management and staff take the time to listen to your needs and ensure that you are satisfied. The sales people do not pressure you and take the time to discuss your needs. We certainly appreciated all details during our purchase were addressed with honesty and integrity.
Sep 13, 2019
Amazing Customer Service in the Service Department
The Staff in the Service Center has been Amazing to deal with. First thing in the morning, and everyone is in good spirits, the service technician is very knowledgeable, Ashley keeps me updated every time I drop my car off (for tire change, check ups, etc.) I love bringing my car here.
Aug 30, 2019
Transmission issue - i was very stuck.
We have had our Equinox serviced here a few times and each experience has been great. Today was another great experience and our vehicle wasnt even in service. I called Service to get some advice as I was stuck and having major transmission issues; my.vehicle wouldn't go into reverse! I spoke with Shauna who helped as best she could as the Transmission specialist was away. She even offered to come over to my vehicle and help me push it....in the rain! I didnt take her up on the offer but the 15mins she spent on the phone with me exploring options was a breath of fresh air and extremely appreciated. She proactively booked me an appointment knowing that the schedule would fill up fast. We may be in the market for a new(er) vehicle depending on the outcome of the upcoming inspection. Due to Shawna's exemplary service, her dealership will be where we look first.
Rana Fayyad
Finance Manager
Sep 06, 2020
Was very helpful and accommodating, got the deal done...
Was very helpful and accommodating, got the deal done quick and easy would highly recommend. Would definitely go through Vince again for my next car.
Aug 27, 2020
100% satisfied great customer service would highly...
100% satisfied great customer service would highly recommended to anyone looking for a vehicle. This was my first time financing a vehicle they were friendly and didn’t overwhelm me.
Aug 10, 2020
Great service! Vince Manwaring made buying a new truck...
Great service! Vince Manwaring made buying a new truck super easy and was good to deal with! Loving my purchase! I highly recommend buying a vehicle here!
Jun 12, 2020
My salesman was pretty good. He gets his 5 stars, but the...
My salesman was pretty good. He gets his 5 stars, but the dealership... meh. Reception fell down hard. I was treated like I was worthless after my household bought two vehicles in one weekend. Jasmine treated me quite poorly when requesting a loaner vehicle while getting my new purchase detailing- because I didn’t bring my credit card, thinking the one on file should suffice. I had her take a copy of my insurance and registration for Rana in finance (who was wonderful), yet Rana was still emailing me for said documents. Zero for two for reception. As I said, the salesman was great. He heard that I’d left the dealership unhappy, and began damage control quickly, especially considering he wasn’t on shift. But then, the service department was unable to fit me in when I was told it would. But I wasn’t expecting much at this point. Pros: motivated salesman Cons: too big a dealership to care about individuals
May 07, 2020
Very disorganized and I understand covid has an impact...
Very disorganized and I understand covid has an impact but not to this level. Detailing was awful, had all sorts of garbage still in the vehicle in the seat pockets and storage compartments
Wayne Focht
Fixed Operations Manager
Dec 05, 2019
2017 Silverado LT double cab
Scott Frost and Wayne have made this purchase very smooth. VERY satisfied! They care about customer service and i would most definitely return to this dealer. Overall a great experience! Landon Paquet
Nov 02, 2019
2019 Trucks are Lemons & this dealer doesn't care.
Don't buy a truck here from the 2019 lineup of GMC or Chevrolet. I purchased a Trail Boss from here. It has numerous electrical/computer/sensor issues, and I've replaced the entire rear brake system 3 times and it's only at 16000kms. Bought the truck because it's marketed as work ready. It isn't. It doesn't like mud or even dust and I don't 4x4. GM will only pay for a GM product to be rented so I was asked to take another truck from the 2019 lineup to use in the feild with the same brake issues. I had to fight to get them to put me in a rental that was made for work. Between brake replacements it's been 500kms and 1800kms. A mechanic told me there's been numerous people with the same issue and some don't even take the truck to work they drive it on pavement. I can't even go to work in this vehicle and no one considers that I've already paid extra in lost time and work. When I mentioned my safety as a concern a GM customer care representative actually scoffed at me on the phone. No brakes.... Not safe on site, or while driving. No good electronics, not a reliable vehicle, no hands free. They obviously drove this truck in the mud for one commercial shot and didn't test it off road at all. Problems as listed: - defective brakes as in the rim is too small for the brake design and collects mud then shoves it into the brake caliper because it's got no clearance. If you purchase a truck you're also in for new rims and tires as well as perhaps a brake caliper cover and a fabricated mud flap before the rear tire - sensors don't reset - display goes black and doesn't turn on - display freezes and doesn't let you do anything - sensors on things like windshield washer fluid and air filter bounce from indicating one thing to indicating another in the space of minutes - still, after all these years, has the same transmission design that collects mud and won't let you shift from drive into park or vice versa. I've been stranded twice in the middle of nowhere by myself under the truck with it in drive trying to chip out mud so the cheap little transmission link arm can move. That is not an offroad "feature" I asked for a payout, the amount they (Scott Frost) are offering is as if they consider it a broken truck, not a truck they marketed incorrectly and is inherently designed with flaws and obviously not tested. I asked if the salesmen (Aaren) (both self proclaimed don't know anything about the trucks and that's two that I've talked to) would consider selling me a truck that's similar, picked an older one with more kms, lesser tow capacity, no lift, and no aggressive tires, and that was also a no. The first thing they do is ask for you to sign a piece of paper that allows them to check on how much you owe on the loan for a payout which seems helpful, but I paid alot off so they offer what I have left which is a huge loss. They both tried to sell me on a truck that is more expensive, get me into a leased vehicle, all at a loss to me. Now, even with email proof of a GM representative saying that bigger rims will only postpone the brake issue, Scott insists on sending rims that don't match the truck and making me pay for tires. That offer is only on the table because the service manager (Wayne) who I only kind of know has tried to help me. Everyone defers to the other party and every fair option I've asked for is turned down. Seems as if you haven't spent a ton of money here that you are not an important customer. I have been missing work to take care of this and in my industry that's an easy ask for a layoff. All the 2019s have the same brakes. Don't purchase one and definitely don't do it from this dealership. GM is just waiting until warranty runs out on the trucks, and Everytime you call customer care, the only thing they assist with is talking to the dealership which is what I do when I drop off the truck, and their biggest solution to date is to wash the wheels frequently. Sorry Sherwood. If I can't make money with my truck, you shouldn't make money with yours.
Sep 06, 2019
Interesting experience
Special thanks to Vince Manvaring for helping with car purchasing and making this experience to be a positive one. Service was fast and on time.
May 17, 2019
Beyond expectations
Sherwood Park Chevrolet went above and beyond expectstions to help me get into an Equinox. The team at the dealship all worked together to make the experience a positive one.
Dec 22, 2018
Poor customer service.
After about 18 months I can finally drive my vehicle at night but no thanks to Sherwood Park Chev. I had my 2017 vehicle in for poor headlights about 10 times and even though the dealership upgraded and rewired the headlights things did not improve and the headlights kept burning out. At one point both headlights were burnt out and I had to wait almost a full week to get my vehicle in. One of my complaints was that the headlights were on all the time even during the day. I was told by the shop foreman that this was normal and was the only way the new system could work. 4 months ago I took my vehicle to a performance shop and they ended up replacing the bulbs, one of which were burnt out that the dealer refused to replace, and re-wiring the system at a cost of about $650.00 to me. They were amazed that the headlights were hooked into the ignition switch instead of the fuse box. Another example of poor Custer service. today I stopped in for an oil change. I got there early but waited in line. Sign and website said open at 8:30. At 8:45 there was 4 vehicles in line but still not open. When one person in line called the dealership They were told service was closed. Could they not put some kind of sign on the door.
Jordan Campbell
General Sales Manager
Nov 16, 2020
In my search for a new vehicle my experience with...
In my search for a new vehicle my experience with Sherwood Chevrolet and my sales person Wayne Robertson was very pleasant and informative. Unfortunately the vehicle that I was interested in did not work for us but Wayne and my wife sat and tried to find a vehicle that would work, we spend a fair mount of time but nothing came up so we parted ways, with Wayne continuing to try to find something that would work. Dealing with Wayne and the dealership was a pleasant experience and Iwould highly recommend them to anyone looking for a new vehicle.
Nov 06, 2020
Best Chevy dealership in Edmonton areaSales staff are...
Best Chevy dealership in Edmonton area Sales staff are very knowledgeable in the products and are not pushy in making the sales numbers. Vehicle selection is great! Everything from the high end class to the work vehicle class
Oct 22, 2020
We worked with Todd and he was excellent! Our only...
We worked with Todd and he was excellent! Our only concern was that it took some days to have the vehicle ready after the down payment.
Oct 15, 2020
Good inventory to choose from and found exactly what I...
Good inventory to choose from and found exactly what I was looking for. Dealt with Vince he made the process quick and personal. Recommend 100%
Oct 15, 2020
We had a pleasant experience at the dealership, our...
We had a pleasant experience at the dealership, our salesman Yaz was very knowledgable on the truck we were looking at buying. He was very courteous and business like in his approach and we thank him for that. Due to the lack of inventory in Alberta due to COVID we were unable to purchase from Sherwood Chevrolet. On our next purchase of a Chevrolet we will defiantly be back.
Vince Manwaring
Sales Manager
Nov 13, 2020
I just bought a brand new Colorado Zr2 from here. From...
I just bought a brand new Colorado Zr2 from here. From the first call from Vince my salesman through the financing, parts department for accessories and delivery of my truck I can’t say enough what a stellar job! I was completely looked after from start to finish on the deal. Great place to deal with I will highly recommend.
Nov 08, 2020
Vince was great to work with, answered all our questions...
Vince was great to work with, answered all our questions and gave us tons of options to get us into the vehicle we wanted. Whatever answers he didn't have he was quick to get them from someone else and made you feel at ease. The finance department was a great help and made it easier to get all the paperwork needed without having to run around myself.
Oct 26, 2020
Vince KILLED IT and earned a life time customer!...
Vince KILLED IT and earned a life time customer! Thoroughly enjoyed my dealing experience. Vince was more than helpful throughout my 3 week buying experience (my fault) to get me I to my 2020 3500 High Country! I couldn’t have asked for any more support than I received even after the purchase! Thanks for all the help! I would recommend Vince to anyone!!!
Oct 23, 2020
This was one of the best experiences I have had in...
This was one of the best experiences I have had in buying a vehicle. Vince was very professional and was more than helpful, right from the beginning of my visit to the end when I picked up my vehicle. I did not feel any pressure from Vince and he went through the vehicle with me when I picked it up so I understood all the extra buttons, etc etc. If you want to buy a new vehicle and want someone who doesn't rush you, doesn't push and is very helpful and knowledge see Vince, we will get you what you want.
Oct 15, 2020
Vince was very helpful in the sale of my 2021 suburban I...
Vince was very helpful in the sale of my 2021 suburban I would recommend him to anyone he is very helpful , he made this experience as quick as possible thanks Vince
Nadine Goode
Internal Advisor
May 07, 2016
Comfortable
Love the ease of service and comfort of the waiting lounge. Coffee, tv and wifi make my wait time fly by. Professional standards by all staff to make the experience seamless from drive in the quick lube to driving away
May 06, 2016
Lube bay and tires
All work done as requested no if ands or buts.They know how to look after the customer.Thanks to all involved. Nadine,Sandra,Sheila,Shawna,and Rob too.
May 05, 2016
Service
I had a few different service items that needed to be done. Shawna walked me through the different items that needed to be done and gave me a list of upcoming services to be prepared for. She was very helpful and patient with me. I found the staff friendly and helpful.
May 05, 2016
Recall.
I was immediately directed to Nadine who booked me in. She was very friendly. I have dealt with Nadine in the past and she has always been very helpful. I had to leave my vehicle for the day and was provided shuttle service. I feel confident that the work was done as specified. I return to the dealer for all work as I have had no reason to question their suggestions. I will say that I find the shuttle service is somewhat lacking. I know they try their best to handle customers as quickly as possible but I spent 3 hours in travel time because of the need to travel great distances to pick up and drop off others.
May 04, 2016
Service in a second
Technologically challenged I have had problems with my blue tooth hook-up and each time one of the friendly service personal has jumped in my car and had me connected in minutes. Of course, when I need a service, I know that it will be done as quickly and smoothly as possible….I was so pleased when they moved to Sherwood Park.
Derek Sloan
Finance Manager
Oct 26, 2020
Vince KILLED IT and earned a life time customer!...
Vince KILLED IT and earned a life time customer! Thoroughly enjoyed my dealing experience. Vince was more than helpful throughout my 3 week buying experience (my fault) to get me I to my 2020 3500 High Country! I couldn’t have asked for any more support than I received even after the purchase! Thanks for all the help! I would recommend Vince to anyone!!!
Jun 19, 2020
Quick response time and professional
Austin and Aaron were a great help through my buying experience. Would recommend them highly to anyone interested in purchasing a vehicle. Great job folks, keep up the good work.
Jun 16, 2020
Sean was extremely helpful and made the whole process of...
Sean was extremely helpful and made the whole process of purchasing our new vehicle a very pleasant experience. This is our third vehicle we have purchased from Sherwood Park Chevrolet and we will definitely be back!!
Jun 12, 2020
Patient and understanding in helping me purchase my first...
Patient and understanding in helping me purchase my first new vehicle. Wasn't afraid to give me solid advice on vehicles I was interested into to help me narrow it down to the perfect one within my budget. Honest and knowledgable about automobiles. The perfect combination for a stellar sales rep.
May 09, 2020
Sean made buying a car today very seamless and fun. His...
Sean made buying a car today very seamless and fun. His professionalism and knowledge made my experience a 10/10. Thanks again Sean for everything.
Zach Menzel
Finance Manager
Nov 13, 2020
I am super impressed with Yazan and our experience at...
I am super impressed with Yazan and our experience at Sherwood Park Chevrolet! He has been super helpful every step of the way, even after the purchase of our vehicle. Thank you Yaz!
Jun 27, 2020
Always friendly, they are excellent at making us happy...
Always friendly, they are excellent at making us happy and helping us to make the perfect decision. We will not go anywhere else. Shawn is amazing all the staff are amazing. Thank you
Jun 01, 2020
Just bought a 2017 Chevy truck, Yaz was the salesman who...
Just bought a 2017 Chevy truck, Yaz was the salesman who helped us out. The dealership is lucky to have someone like this gentleman working there. He went above and beyond taking care of us in finding just the right Truck. He is very polite and just a great person, Showed us so many trucks, kept looking and searching for just the right one, never ever pushy or trying to convince us on anything. He is what a salesman should be. Thanks Yaz it was a complete pleasure working with u on finding this truck. The Truck is a complete beauty. Mike + Pam
May 28, 2020
Amazing experience with Austin at SP Chev!
Contacted Sherwood Park Chevrolet looking for a truck. Within a few hours Austin gave me a call and started the process with utmost professionalism. Austin worked hard to find me the perfect truck within my budget. Went in thinking I would be able to get a base model pickup and ended up driving away in a Denali all within a few weeks. I would recommend Austin and Sherwood Park Chevrolet to anyone looking for a new or used vehicle. All around great experience and I plan on buying all my vehicles and doing all my servicing with Sherwood Park Chevrolet in the future.
May 22, 2020
Sean Weaver and the staff at Sherwood Park Chevrolet were...
Sean Weaver and the staff at Sherwood Park Chevrolet were excellent to purchase a vehicle from. As a family we feel we were respected when negotiating a fair price for both parties. When the time comes again to purchase a vehicle I will be sure to start and finish my purchase here. It may be awhile although my thoughts are with culture of this Dealership it will be around and successful for many years to come Thank you again Sean and Company
Scott Frost
General Manager
Mar 03, 2020
Outstanding service! Scott, Tennile, Vanessa, Rana,...
Outstanding service! Scott, Tennile, Vanessa, Rana, Braden, you’re all amazing! I traveled from Saskatoon to deal with this dealer, because of these staff. So much so I bought 3 vehicles in a short period. Sherwood Saskatoon wouldn’t give me the time of day, this dealer was unbelievable to deal with! So much so, I’m already excited to buy a 4th vehicle!
Dec 05, 2019
2017 Silverado LT double cab
Scott Frost and Wayne have made this purchase very smooth. VERY satisfied! They care about customer service and i would most definitely return to this dealer. Overall a great experience! Landon Paquet
Nov 24, 2019
Excellent Customer Satisfaction
Management and staff take the time to listen to your needs and ensure that you are satisfied. The sales people do not pressure you and take the time to discuss your needs. We certainly appreciated all details during our purchase were addressed with honesty and integrity.
Nov 02, 2019
2019 Trucks are Lemons & this dealer doesn't care.
Don't buy a truck here from the 2019 lineup of GMC or Chevrolet. I purchased a Trail Boss from here. It has numerous electrical/computer/sensor issues, and I've replaced the entire rear brake system 3 times and it's only at 16000kms. Bought the truck because it's marketed as work ready. It isn't. It doesn't like mud or even dust and I don't 4x4. GM will only pay for a GM product to be rented so I was asked to take another truck from the 2019 lineup to use in the feild with the same brake issues. I had to fight to get them to put me in a rental that was made for work. Between brake replacements it's been 500kms and 1800kms. A mechanic told me there's been numerous people with the same issue and some don't even take the truck to work they drive it on pavement. I can't even go to work in this vehicle and no one considers that I've already paid extra in lost time and work. When I mentioned my safety as a concern a GM customer care representative actually scoffed at me on the phone. No brakes.... Not safe on site, or while driving. No good electronics, not a reliable vehicle, no hands free. They obviously drove this truck in the mud for one commercial shot and didn't test it off road at all. Problems as listed: - defective brakes as in the rim is too small for the brake design and collects mud then shoves it into the brake caliper because it's got no clearance. If you purchase a truck you're also in for new rims and tires as well as perhaps a brake caliper cover and a fabricated mud flap before the rear tire - sensors don't reset - display goes black and doesn't turn on - display freezes and doesn't let you do anything - sensors on things like windshield washer fluid and air filter bounce from indicating one thing to indicating another in the space of minutes - still, after all these years, has the same transmission design that collects mud and won't let you shift from drive into park or vice versa. I've been stranded twice in the middle of nowhere by myself under the truck with it in drive trying to chip out mud so the cheap little transmission link arm can move. That is not an offroad "feature" I asked for a payout, the amount they (Scott Frost) are offering is as if they consider it a broken truck, not a truck they marketed incorrectly and is inherently designed with flaws and obviously not tested. I asked if the salesmen (Aaren) (both self proclaimed don't know anything about the trucks and that's two that I've talked to) would consider selling me a truck that's similar, picked an older one with more kms, lesser tow capacity, no lift, and no aggressive tires, and that was also a no. The first thing they do is ask for you to sign a piece of paper that allows them to check on how much you owe on the loan for a payout which seems helpful, but I paid alot off so they offer what I have left which is a huge loss. They both tried to sell me on a truck that is more expensive, get me into a leased vehicle, all at a loss to me. Now, even with email proof of a GM representative saying that bigger rims will only postpone the brake issue, Scott insists on sending rims that don't match the truck and making me pay for tires. That offer is only on the table because the service manager (Wayne) who I only kind of know has tried to help me. Everyone defers to the other party and every fair option I've asked for is turned down. Seems as if you haven't spent a ton of money here that you are not an important customer. I have been missing work to take care of this and in my industry that's an easy ask for a layoff. All the 2019s have the same brakes. Don't purchase one and definitely don't do it from this dealership. GM is just waiting until warranty runs out on the trucks, and Everytime you call customer care, the only thing they assist with is talking to the dealership which is what I do when I drop off the truck, and their biggest solution to date is to wash the wheels frequently. Sorry Sherwood. If I can't make money with my truck, you shouldn't make money with yours.
Aug 28, 2019
I had a pleasant experience here
From the initial contact through the internet, I was treated respectfully and without pressure through the whole purchase of a new truck. Tenille answered any questions I had, Rana explained the packages but did not pressure, management and delivery personnel were also helpful. Overall we were treated respectfully and professionally!
Logan Read
Sales Manager
Nov 24, 2020
Yazan “Yaz” gave us incredible service. Went out of his...
Yazan “Yaz” gave us incredible service. Went out of his way including working late and after hours on his time off to get the deal done. Was a straight shooter what he said he delivered on. Can not say enough how much he went out of the way to make this our best ever vehicle buying experience.
Feb 24, 2019
2019 chev 1500
Awesome to deal with. Very easy to get along and they listen to what u really want in a vehicle. They took the time to find the right truck I wanted. Couldn’t be any happier.
May 04, 2016
Truly excellent people!
I have dealt with Sherwood Chev on a few occasions for my friend my girlfriend and myself. We all have had great experiences with the people at Sherwood Park Chev. So good that my girlfriend and my friend who are both Ford people came here because of how good of an experience I had here.
Jul 31, 2015
Outstanding selection and excellent service
After 5 other (non-Chevy) dealerships and 7 test drives, I finally researched and realized that the Chevy Colorados were the only truck offering the features I wanted and Sherwood Park Chevrolet was the only dealership in Alberta that had the exact vehicle I was looking for. I called to set up a test drive (on a Sunday when most other dealerships were closed) and was impressed to be greeted by name at the front door by Kimberely, the sales manager. As a women buying a truck--and not really knowing much about trucks--I was very glad that Logan in sales was the one who showed me the vehicle. His low key, no pressure approach made me feel comfortable right away. After the test drive (and loving the truck), Logan and Kimberely could have given me a high pressure sales pitch when I said I needed to talk with my family, but they didn't. In fact, they talked about the importance of family decision making and allowed me to make a fully refundable deposit to hold the vehicle. I sent a long list of questions by email to Logan late that night and I received an email response from him answering my questions first thing the next morning. I then spoke to Heidi in finance several times over the next two days and also sent her a long list of questions about the figures on the Bill of Sale that were answered immediately. The excellent service extended to Don who picked me up and drove me from West Edmonton all the way to Sherwood Park. He wished me luck and then waved to me as I left the lot in my new Colorado.
Jun 30, 2015
My Chev Colorado
Fantastic service! From sales to finance, it was an absolutely positive experience. On the road to new adventures with my Chev truck. This is my third Chev purchase and I am loyal to the brand - so completely satisfied!
Aaron Ratsoy
Sales Manager
Oct 26, 2020
Vince KILLED IT and earned a life time customer!...
Vince KILLED IT and earned a life time customer! Thoroughly enjoyed my dealing experience. Vince was more than helpful throughout my 3 week buying experience (my fault) to get me I to my 2020 3500 High Country! I couldn’t have asked for any more support than I received even after the purchase! Thanks for all the help! I would recommend Vince to anyone!!!
Oct 15, 2020
Good inventory to choose from and found exactly what I...
Good inventory to choose from and found exactly what I was looking for. Dealt with Vince he made the process quick and personal. Recommend 100%
Oct 09, 2020
It's a great place to shop for a vehicle. Friendly...
It's a great place to shop for a vehicle. Friendly easygoing place that's very helpful. I would definitely go back for my next vehicle
Jun 19, 2020
Quick response time and professional
Austin and Aaron were a great help through my buying experience. Would recommend them highly to anyone interested in purchasing a vehicle. Great job folks, keep up the good work.
Jun 12, 2020
Patient and understanding in helping me purchase my first...
Patient and understanding in helping me purchase my first new vehicle. Wasn't afraid to give me solid advice on vehicles I was interested into to help me narrow it down to the perfect one within my budget. Honest and knowledgable about automobiles. The perfect combination for a stellar sales rep.
Braden Mcgregor
Delivery Coordinator
May 02, 2020
Very happy with the staff and atmosphere I was presented...
Very happy with the staff and atmosphere I was presented with when I arrived. Extremely happy with the purchase we were able to get. I will be doing more business with them in the future and will spread the word about the great people who work there
Mar 29, 2020
Purchased a new Equinox from Vincent. Here's how it went!
My wife and I have never had a new vehicle before, and were both thrilled at the positive experience that we had. From the moment we got there, the whole team was on board helping us get fit into the vehicle that suited us best. Everyone we dealt with was warm, friendly, and knowledgeable! Vincent was very respectful of our budget, and helped us get into the best car possible (total Vince thing to do right?). It was nice to buy from a dealer where the staff behaved like actual people, rather than push us towards something that we did not want! If you are looking for a new vehicle, I 10/10 would recommend checking out Sherwood Park Chevrolet before you commit!
Mar 20, 2020
Great Experience
This is the first time my husband and I bought a new car and everyone who we met with was very friendly and helpful. Especially Vince!! Thank you!
Aug 28, 2019
I had a pleasant experience here
From the initial contact through the internet, I was treated respectfully and without pressure through the whole purchase of a new truck. Tenille answered any questions I had, Rana explained the packages but did not pressure, management and delivery personnel were also helpful. Overall we were treated respectfully and professionally!
Aug 04, 2019
Helpful and courteous !
Vince was very efficient, knowledgable and very courteous in helping us in our purchase. We would highly recommend him to our friend. Breadan was so thorough in running us through the mechanics of the truck. Was very enjoyable experience. Will diffenetely come back to Sherwood Chev. Thank you so much, very happy with our deal.
Sean Weaver
Sales Consultant
Sep 17, 2020
Our family has now bought three vehicles off of Sean...
Our family has now bought three vehicles off of Sean Weaver at Sherwood Park Chev. I was looking online at vehicles last fall and Sean ended up being the salesman who got ahold of me. From there we went to the dealership to talk and take a look. He was super helpful and easy to deal with. Needless to say we ended up buying my wife’s Impala. In January of this year I myself needed a vehicle so I did the online thing, talked to Sean over the phone and actually did the as my wife calls it (the unthinkable). I made my requests over the phone and since we live out of town went in, bought my Silverado and drove it home without even taking it for a test drive. Our needs were fulfilled and once again we were happy customers. This month our daughter decided she needed another vehicle so after a few unsuccessful trips to other dealerships we steered her in Sean’s direction. Once again he went above and beyond the call of duty. So our daughter is the proud owner of her first Chevy Cruz, thanks to Sean. We now look forward to dealing with Sean in the future for our grandchildren’s vehicle’s. He has become more of a friend then a salesman to our family. Thanks again Dusty & Donna Duck
Aug 12, 2020
Great salesman and a good guy. Recommend seeing him if...
Great salesman and a good guy. Recommend seeing him if you’re buying a vehicle. Love my 2015 ram 1500 sport crewcab. Negotiated a good deal.
Aug 11, 2020
He was super helpful the whole time! & he checks in on me...
He was super helpful the whole time! & he checks in on me to make sure I’m still enjoying the car! 5 starts for sure!
Jun 27, 2020
Always friendly, they are excellent at making us happy...
Always friendly, they are excellent at making us happy and helping us to make the perfect decision. We will not go anywhere else. Shawn is amazing all the staff are amazing. Thank you
Jun 16, 2020
Sean was extremely helpful and made the whole process of...
Sean was extremely helpful and made the whole process of purchasing our new vehicle a very pleasant experience. This is our third vehicle we have purchased from Sherwood Park Chevrolet and we will definitely be back!!
Austin Braithwaite
Sales Consultant
Oct 20, 2020
From start to finish, Austin’s priority was making sure...
From start to finish, Austin’s priority was making sure my needs were not only met, but exceeded. Thank you Austin for getting me in a vehicle that will safely get my family around.
Sep 22, 2020
Austin was a real pleasure to work with. I am not located...
Austin was a real pleasure to work with. I am not located in Edmonton so Austin was very thorough in his explanation of the condition of the vehicle. He even went to the trouble of sending me a walk around video of the car while explaining not only the good points but all of the deficiencies as well. Austin also took it upon himself to deliver it to me in Calgary as I couldn't get to Edmonton to pick it up. I'm very happy with my purchase and especially with the service that Austin provided. I strongly recommend Austin to anyone looking for a vehicle. Darrell
Jun 19, 2020
Quick response time and professional
Austin and Aaron were a great help through my buying experience. Would recommend them highly to anyone interested in purchasing a vehicle. Great job folks, keep up the good work.
Jun 12, 2020
Patient and understanding in helping me purchase my first...
Patient and understanding in helping me purchase my first new vehicle. Wasn't afraid to give me solid advice on vehicles I was interested into to help me narrow it down to the perfect one within my budget. Honest and knowledgable about automobiles. The perfect combination for a stellar sales rep.
Jun 03, 2020
Very friendly staff and found the exact truck I wanted. I...
Very friendly staff and found the exact truck I wanted. I didn’t feel pressured into a sale. I would go back if I needed another vehicle
Eric O'Sullivan
Dealer Partner
May 02, 2019
Very fun
They all answered my questions. If they didn’t know they went and found out. David replies to all my texts message within minutes. All around great experience. Let’s hope the service continues in the future.
Nov 29, 2018
Total Disappointment
Lied about paper manual tank, not full Recalls and Out of province inspection weren't done No mud flaps General manager lied about fixing this
Jul 07, 2016
Above and Beyond
The team went above and beyond to provide exceptional treatment despite a rough beginning (not of the dealership's fault). I am a happy customer who would buy again...and tell others. Great price, no hassle, and efficient. Great Leadership...ensures it.
Mar 30, 2016
I have been dealing with these guys for 16 years
I have been dealing with these guys for 16 years and they are the best place I would buy and service my trucks with.?? Keep up the job work.
Jan 12, 2016
Frustration! Not!!-Love this place!!!
Bought a used vehicle for our son in late October. Found out there was no Jack in the Equinox. Have called and or left messages to the dealership and was told we would find you one! Once I was in touch with you the (new) replacement Jack was ordered and in our hands very quickly. Thanks for eleviating the frustration and the quick work!
Jarid Toma
Sales Consultant
Oct 07, 2020
Thanks Jarid for making it so easy to find a car to fit...
Thanks Jarid for making it so easy to find a car to fit my budget. It was a vey stress free experience and you made me feel comfortable and were very accommodating. Very professional, courteous, and friendly. A pleasure to work with!
Sep 24, 2020
Medicore service then when you buy the vehicle and drive...
Medicore service then when you buy the vehicle and drive it off the lot it gets worse. Doesnt return msgs or calls either. Very disappointing. He defines the stigma of used car salesman
Aug 27, 2020
100% satisfied great customer service would highly...
100% satisfied great customer service would highly recommended to anyone looking for a vehicle. This was my first time financing a vehicle they were friendly and didn’t overwhelm me.
Feb 25, 2020
Very friendly and inviting atmosphere. Easy and fast...
Very friendly and inviting atmosphere. Easy and fast process. I just bought my first car from Jarid and he helped me through the process to make it as easy on me as possible.
Feb 19, 2020
Jarid was very helpful I’m finding me what I was looking...
Jarid was very helpful I’m finding me what I was looking for. He was very polite and professional. I will definitely recommend him to others
Bret Kirkpatrick
Finance Manager
Nov 08, 2020
Vince was great to work with, answered all our questions...
Vince was great to work with, answered all our questions and gave us tons of options to get us into the vehicle we wanted. Whatever answers he didn't have he was quick to get them from someone else and made you feel at ease. The finance department was a great help and made it easier to get all the paperwork needed without having to run around myself.
Sep 05, 2020
Jack, Darren and company did an amazing job for helping...
Jack, Darren and company did an amazing job for helping my son find a great car for a great price. Thanks for the exceptional service!
May 07, 2020
Very disorganized and I understand covid has an impact...
Very disorganized and I understand covid has an impact but not to this level. Detailing was awful, had all sorts of garbage still in the vehicle in the seat pockets and storage compartments
Apr 29, 2020
I’ve been to a lot of dealerships and Vince is by far one...
I’ve been to a lot of dealerships and Vince is by far one of the best salesmen I have ever dealt with. He’s very personable, accommodating, he’s not pushy like most salesmen and he goes above and beyond to ensure you get the vehicle you are looking for. I would Highly recommend Vince to anyone who wants to buying a new vehicle to be an awesome, hassle free experience!!
Mar 21, 2020
Love Sherwoodpark Chev. Dealing with Scott was absolutely...
Love Sherwoodpark Chev. Dealing with Scott was absolutely amazing. Loving my New 2020 Equinox. I have recommended Sherwoodpark Chev & Scott to my friends and family.
Tenille Melenka
Internet Sales Consultant
Nov 16, 2020
In my search for a new vehicle my experience with...
In my search for a new vehicle my experience with Sherwood Chevrolet and my sales person Wayne Robertson was very pleasant and informative. Unfortunately the vehicle that I was interested in did not work for us but Wayne and my wife sat and tried to find a vehicle that would work, we spend a fair mount of time but nothing came up so we parted ways, with Wayne continuing to try to find something that would work. Dealing with Wayne and the dealership was a pleasant experience and Iwould highly recommend them to anyone looking for a new vehicle.
Oct 07, 2020
Thanks Jarid for making it so easy to find a car to fit...
Thanks Jarid for making it so easy to find a car to fit my budget. It was a vey stress free experience and you made me feel comfortable and were very accommodating. Very professional, courteous, and friendly. A pleasure to work with!
Mar 03, 2020
Outstanding service! Scott, Tennile, Vanessa, Rana,...
Outstanding service! Scott, Tennile, Vanessa, Rana, Braden, you’re all amazing! I traveled from Saskatoon to deal with this dealer, because of these staff. So much so I bought 3 vehicles in a short period. Sherwood Saskatoon wouldn’t give me the time of day, this dealer was unbelievable to deal with! So much so, I’m already excited to buy a 4th vehicle!
Feb 05, 2020
Purchase of 2019 Camaro All around excellent experience
Have bought many vehicles at different dealerships. Tenille is the most professional, courteous, and helpful sales person I have ever had the pleasure to deal with. When we buy our next vehicle I will go to this dealership and Tenille first.
Nov 15, 2019
great service
Buying a car is just annoying but Tenille made it as painless as possible. I was in and out in about 2 hours with my new car. Thanks!
Scott Pierce
Sales Consultant
Nov 06, 2020
Best Chevy dealership in Edmonton areaSales staff are...
Best Chevy dealership in Edmonton area Sales staff are very knowledgeable in the products and are not pushy in making the sales numbers. Vehicle selection is great! Everything from the high end class to the work vehicle class
Sep 15, 2020
Jack and Scott have been amazing helping me build the...
Jack and Scott have been amazing helping me build the perfect Vette. Jack is always available even at the weirdest times. Scott is honest and very knowledgeable.
Jun 04, 2020
This was my first car purchase from a dealership and i am...
This was my first car purchase from a dealership and i am beyond happy with the customer service and dedication that Scott and Aaren had with finding me the perfect vehicle.
Jun 03, 2020
Extremely pleased with the customer service and the...
Extremely pleased with the customer service and the vehicle we purchased!! 10/10 would recommend Sherwood chev for anyone buying a new vehicle!! Thanks guys 👍.
Apr 14, 2020
could not have been any better
dealership very upfront and straight up .tried very hard to make me happy.the main problem was logistics and cost of transporting cars between alberta and bc.also i have a hard time buying sight unseen .had never seen colour of car in person
Josh Gallinger
Sales Manager
Nov 15, 2019
great service
Buying a car is just annoying but Tenille made it as painless as possible. I was in and out in about 2 hours with my new car. Thanks!
Sep 28, 2019
Good Dealership 3.5/5
Although this is a beautiful dealership, a little more attention to detail would have been appreciated. I felt rushed during the purchase process. I am happy with my vehicle purchase thus far, but not overly satisfied with the entire experience. Friendly staff, inviting atmosphere, and great selection of vehicles. As with any dealership, they feed you a bit of BS to get the sale, but I guess that's expected. Admin fees are the highest out of the 10 dealerships I dealt with in Edmonton. $599 I was charged in admin fees which I think is insane. Other big name dealerships charge $299 - $399. Overall 7/10, nothing special, but will get the job done in a timely manner. Jason was nice, treated me as fairly as one would expect, and seemed quite knowledgeable. Dude is running on 93 Octane. Would most likely return to purchase another vehicle if need be, but not without shopping around first.
Aug 28, 2019
I had a pleasant experience here
From the initial contact through the internet, I was treated respectfully and without pressure through the whole purchase of a new truck. Tenille answered any questions I had, Rana explained the packages but did not pressure, management and delivery personnel were also helpful. Overall we were treated respectfully and professionally!
Aug 15, 2019
Another brand new truck!
We came in for an oil change on our 2017 vehicle. Harrison greeted us and made small talk about what we were getting an oil change on. We ended up mentioning about maybe wanting to trade up, but yet our truck was still brand new. We ended up sitting with Harrison, and with NO pressure at all, looked into some ideas. We ended up with another brand new 2019 truck! Harrison even hung out with our little man, our 2.5 year old. The entire process was great! We are return customers for a reason!!
Jul 25, 2019
Used vehicle purchase.
We worked out a fair price for the vehicle including repairs required, the sales team was professional and curteous. Good job done by sales and service.
Jay Glatz
Performance Advisor
Nov 24, 2019
Excellent Customer Satisfaction
Management and staff take the time to listen to your needs and ensure that you are satisfied. The sales people do not pressure you and take the time to discuss your needs. We certainly appreciated all details during our purchase were addressed with honesty and integrity.
Sep 20, 2019
New vehicle purchase
Sales person was excellent, no pressure tactics here. Staff was very accommodating with my special financial circumstances. I would feel very comfortable working with the same individuals again, and I would recommend this dealership to anyone looking for a stress free experience.
Mar 15, 2019
purchased my dream car
what an awesome experience purchasing my dream car! made my dream a reality with excellent customer service & honestly zero pressure to purchase while allowing me to drive & fall in love with my new car! I cannot recommend this dealership (as a whole) enough!!! from Justin in sales..to Brian sales manager & then sealing the deal with Derek & Amanee in finance. thank you, thank you, thank you!
Oct 09, 2016
Helpful on short notice
I had a little issue with my truck leaving the dealership on my way home. By the time I got back to the dealership Erik had made arrangements to get my truck in right away. As soon as the truck was ready, he had it waiting out front for me. Thanks again.
Jul 09, 2016
Excellent experience always!
I consider myself lucky to be served by Shawna, Jay and Cory at Sherwood Park Chevrolet! Despite that my service requests are sometimes unique from most cars/owners, they always go above and beyond to accommodate. They also take the time to answer my questions thoroughly and do whatever they can to fit me in for appointments on occasions when I'm only able to give short notice. Thank you!
Dustin Miller
Sales Consultant
Sep 18, 2019
Second year there
I was referred to Sherwood park chevy last year by a friend because my credit was garbage but I really needed a new car. Jordan was my finance guy and Dustin was the sales guy. They got me into a 2015 dodge journey with a 19% interest (my credits fault) and said to drive it for a year and the next year I could trade it in and get a newer car for hopefully a lower interest. I came back a year later, traded my journey and they got me into a 2020 chevy equinox at a 2% interest! I am beyond happy and excited about the service quality and advise I received from these guys. They are not sketchy and will go above and beyond to help you. And also the delivery guy was awesome, I don't remember his name, I think it was Bret, he took him time to explain everything about the car, even though I was a last minute addition to his schedule
Jul 22, 2019
They are eager to make a deal.
The salesman was very professional and knowledgeable about the vehicle I wanted. They will ask you what it would take to make a desk and they try to accomplish it. It was as a great experience and they had my vehicle ready a day earlier than estimated.
Jul 18, 2019
Fit my budget
Staff accommodating not pushy sale done quickly I liked that. Staff answered all my questions. Took their time to explain all the features of the vehicle.
Jun 24, 2019
Terrific experience
Everyone went above and beyond to get me behind the wheel. Especially Dustin Miller. My credit isn't the best but we were able to work something out. Big thanks to all.
Jun 07, 2019
Great Experience
Dustin was so knowledgeable about the vehicle I chose and every step of the process, he made everything go so smoothly and stress free that it was a great experience all around. I would 10/10 recommend Dustin as he will give his full effort and attention from start to finish and make sure that you are happy and comfortable with whatever choice you make.
Amanee Ammar
Finance Director
Jul 08, 2020
Vince made the whole process a breeze. He was...
Vince made the whole process a breeze. He was informative, to the point and patient with all my questions and back forth decision making process.
May 06, 2020
Pleased With My Experience!
My husband and I have purchased a few vehicles from Sherwood Park Chev and every time it's easy, pleasant and efficient. Jordan and Vince are a pleasure to deal with! We have never had any problems with our vehicles or their service and we will keep going back there every time!
Mar 25, 2020
My wife and I had the privilege of visiting Vincent at...
My wife and I had the privilege of visiting Vincent at Sherwood Park Chevrolet earlier this week, and it was beyond the best experience. Our 10 year old Ford car decided that during the pandemic was the best time to throw us a check engine light, so we had headed to Sherwood Park Chev to look at something new. Vince was patient and willing to spend hours answering our questions (first time vehicle buyers). He never pushed us to look at vehicles out of our price range, or to make choices we weren't comfortable with. Vince is an excellent salesperson, and he truly made us feel "at home" despite the fear and uncertainty surrounding the COVID-19 outbreak. He ensured everything was clean and sanitized, and went as far as bringing a tub if Lysol wipes around with him to wipe down all the vehicles before we test drove them. Vince made the entire experience worth it, going above and beyond with his customer service, vehicle expertise, and hospitality (he even threw in lunch for my hangry wife). Vince is, without a doubt, the reason we will continue to shop at Sherwood Park Chev, and we will be referring anyone who asks to go and see him specifically. Top notch!
Oct 07, 2019
Awful. Deceiving. Sneaky. Do not recommend dealing at...
Awful. Deceiving. Sneaky. Do not recommend dealing at Sherwood Park Chevrolet. Especially do not deal with Vince or Jordan in Sales. We’ve been lied to, and strung along going on 6 weeks now... and our deals are not finished yet... they also still have yet to break down our bill of sale and tell us what all the costs are, adding up to the final number. Biggest headache, waste of time and money dealing with them.
Sep 20, 2019
New vehicle purchase
Sales person was excellent, no pressure tactics here. Staff was very accommodating with my special financial circumstances. I would feel very comfortable working with the same individuals again, and I would recommend this dealership to anyone looking for a stress free experience.
Jack Ammar
Sales Consultant
Sep 15, 2020
Jack and Scott have been amazing helping me build the...
Jack and Scott have been amazing helping me build the perfect Vette. Jack is always available even at the weirdest times. Scott is honest and very knowledgeable.
Sep 05, 2020
Jack, Darren and company did an amazing job for helping...
Jack, Darren and company did an amazing job for helping my son find a great car for a great price. Thanks for the exceptional service!
Jun 10, 2020
very happy about this dealer
The salesman (Jack Ammar) was very knowledgeable about the trucks I was looking at. He knew what I was looking for and did not give up until we found a truck that I loved. Not pushy at all. Very considerate and wanted to make me happy. Would highly recommend this Sherwood park Chevrolet and the salesman Jack Ammar to anyone.
Dec 05, 2019
2017 Silverado LT double cab
Scott Frost and Wayne have made this purchase very smooth. VERY satisfied! They care about customer service and i would most definitely return to this dealer. Overall a great experience! Landon Paquet
Nov 24, 2019
Excellent Customer Satisfaction
Management and staff take the time to listen to your needs and ensure that you are satisfied. The sales people do not pressure you and take the time to discuss your needs. We certainly appreciated all details during our purchase were addressed with honesty and integrity.
Richard Summers
Parts Advisor
Sep 21, 2020
Richard Summers has been a friend for numerous years now...
Richard Summers has been a friend for numerous years now and when we were having a couple cold ones in my garage last summer i had mentioned we were looking for a car for my wife. Richard told me to check out Sherwood Park Chev they have excellent deals and vehicles. So we followed up with his advice and so far our family has purchased 3 vehicles from Sherwood Park Chev. Thanks buddy i look forward to many more cold ones. Thanks again Dusty
May 11, 2016
no help
On Sat may 7 I phone dealer cause I needed a tire ands rim for my wife's. New cruise due to accident after getting the run around for they to service talked to Hide she said I would have to talk to parts put me thru no answer she comes back and says they would call me back rite away this Wednesday still no call called to talked to GO he's busy will call back that was yesterday no call there is damage on car I need fixes so I have to go to completion because no one calls back this after spending 100.000 on vehicles at sherwood Park Chevrolet not very happy and will let everybody know
Mar 31, 2015
SERVICE CHEVY TRUCK
brought my chevy truck in for service completed on time and found problem with air bag and repaired so that I would not have trouble later on. thanks to service representative to keep me in loop. GREAT SERVICE AND FRIENDLY STAFF.
Mar 05, 2015
Excellant Service and people
brought my truck in for recall mike called me and said found problem with my air bag and had it repaired at same / saved me time and made me safe driving my truck. I have no complaints and excellent service and very very friendly personal.
Feb 21, 2015
Completely Satisfied treated like family
Experience was great purchase of my corvette and after service information supplied very helpful. Convinced my son to buy a truck from Jim instead of Ford he was looking at,would send anyone to Jim for sales. Service of my G.M. the service was friendly completed as stated.
Harrison Blayney
Internet Sales Consultant
Aug 15, 2019
Another brand new truck!
We came in for an oil change on our 2017 vehicle. Harrison greeted us and made small talk about what we were getting an oil change on. We ended up mentioning about maybe wanting to trade up, but yet our truck was still brand new. We ended up sitting with Harrison, and with NO pressure at all, looked into some ideas. We ended up with another brand new 2019 truck! Harrison even hung out with our little man, our 2.5 year old. The entire process was great! We are return customers for a reason!!
May 02, 2019
It was an overall good experience
They gave me a good deal and got me 0 percent and let me keep my rims and tires which I really appreciated would definatley recomend
Feb 25, 2019
Customer service
The Customer service was impeccable at Sherwood Park Chev. I wasn't sure what to expect as I have been to other Chevy dealers and was not happy with the way I was treated. At Sherwood Park Chevrolet the entire staff was not only welcoming and helpful, but treated me with the utmost respect and I left feeling ecstatic. Thank you so much to Jordan and his team! I couldn't have been happier to spend my money! I highly recommend Sherwood Park Chevrolet!
Nov 29, 2018
Total Disappointment
Lied about paper manual tank, not full Recalls and Out of province inspection weren't done No mud flaps General manager lied about fixing this
Sep 20, 2018
Arron and his staff at Sherwood Park Chevrolet
Thank you Arron, Harrison and the rest of the staff at Sherwood Park Chevrolet on assisting me in getting into my dream truck. I appreciate your professionalism and willingness to go the extra mile in the name of customer service. I’ll be sure to speak highly of you guys within my circle of family, friends & colleagues.
Jordan Hagens
Delivery Coordinator
Dec 18, 2019
It was an great experience. Great Customer service.
It was an great experience. Great Customer service. Jared was great to deal with and Derek made it easy. Jordan was very helpful in learning the logistics of the truck.
Dec 05, 2019
2017 Silverado LT double cab
Scott Frost and Wayne have made this purchase very smooth. VERY satisfied! They care about customer service and i would most definitely return to this dealer. Overall a great experience! Landon Paquet
Nov 24, 2019
Excellent Customer Satisfaction
Management and staff take the time to listen to your needs and ensure that you are satisfied. The sales people do not pressure you and take the time to discuss your needs. We certainly appreciated all details during our purchase were addressed with honesty and integrity.
Aug 15, 2019
Another brand new truck!
We came in for an oil change on our 2017 vehicle. Harrison greeted us and made small talk about what we were getting an oil change on. We ended up mentioning about maybe wanting to trade up, but yet our truck was still brand new. We ended up sitting with Harrison, and with NO pressure at all, looked into some ideas. We ended up with another brand new 2019 truck! Harrison even hung out with our little man, our 2.5 year old. The entire process was great! We are return customers for a reason!!
Aug 01, 2019
Fun and exciting environment!
The whole process was seamless and seamed to be very transparent. We had fun with the negotiating and final paper work, they answered all my questions! I felt it was a very positive process. The people I has contact with were great o work with to find a deal that worked for us all. Jordan took the time to go through every feature of the truck. Aaren made sure everything was good before I drove off the lot!!!
Mackenzie McLeod
Internet Sales Consultant
Sep 13, 2019
Very good service
I was very specific about what I wanted and the dealer was accommodating, answered all my questions and found the vehicle I wanted. They were also willing to deliver it to me.
Jul 25, 2019
Used vehicle purchase.
We worked out a fair price for the vehicle including repairs required, the sales team was professional and curteous. Good job done by sales and service.
Jun 17, 2019
Sales staff
Very courteous and knowledgeable sales staff. Mackenzie made buying easy and this is the second vehicle I purchased from him. Was painless going dealing with the finance department as well. No pressure sales for options I didn’t want.
Apr 23, 2019
Very helpful , friendly,
Mac was friendly,not pushy, easy to deal with, knowledgeable about the truck I bought. I feel I got a good deal on my trade and a fair price for my new truck.
Mar 27, 2018
Mackenzie McLeod
At first he do many promises but when after u buying the car he dont keep his words I bought brand new camaro and know it’s been 7 months approx he did not gave my Matt’s the day bought car he said he ordered them online and now he is saying I don’t have anything in written so he will not be going to give me Matt’s I gave his reference to one of my friends too buy car but after all this I would not recommended to buy car from him it’s very shameful thing he did i don’t want to write all this but he put me in this situation to write all this ...... #nevertrustsalesmam
Chelsea Gillmore
Clerical
Oct 26, 2020
Vince KILLED IT and earned a life time customer!...
Vince KILLED IT and earned a life time customer! Thoroughly enjoyed my dealing experience. Vince was more than helpful throughout my 3 week buying experience (my fault) to get me I to my 2020 3500 High Country! I couldn’t have asked for any more support than I received even after the purchase! Thanks for all the help! I would recommend Vince to anyone!!!
Aug 24, 2015
2015 Sierra Ralley Edition
At first I was nervous to buy another vehicle due to lying sales people who really don't care about the buyer and just want a buck in there pockets. All, I know is from now on I am only buying my vehicles from sherwood park Chevrolet. Rylan was an awesome salesmen and really brought down the price of the truck I wanted along with the help of Kim who made this all happen of course. :) I will tell all my friends to go to Chevrolet in sherwood park. Chris in finance was awesome as well, he never pressured me into buying all that nonsense Extra crap I never wanted like other dealerships Did that i have dealt with in the past.
Feb 12, 2015
Purchase on New Equinox
Very friendly and accommodating staff. Was able to take it home that night. Have been very happy with it since (had about 3 months now)
Jul 05, 2014
Great coordination and sales experience!
Very friendly dealership, here are a couple MVPs we were fortunate to work with. Chelsea was very polite and professional. She was able to match our inquries to the best suited salesmen (Logan Read) to expedite our test drive and eventual purchase. Logan was very accommodating and patient. He isn't a pushy salesmen we've come to expect at a stereotypical car dealership. Finally, maybe it was the late night completion of our deal, but Heidi is a very fun character to work with. Overall we had a great experience with the team at Sherwood Park Chev. Thank you!
Jun 16, 2014
Best purchase experience EVER
Impeccable sales service from Chelsea on Internet ! Thank you truly appreciate that you willingly helped me with the whole sale process :) texting is awesome too thanks! Beautiful red bow bonus this purchase was by far the first "FUN" vehicle purchase. Danny was great too with delivery.
Yazan Aladdine
Sales Consultant
Nov 24, 2020
Yazan is by far the best salesman I’ve ever had to deal...
Yazan is by far the best salesman I’ve ever had to deal with in the car industry. I’ve been dealing with yazan on 3 different occasions for vehicles and every time it has been the same great service and attitude when it comes to getting a deal done ! Yazan will be the first name to come to mind when referring a friend for a new vehicle. Thanks again
Nov 24, 2020
Yazan “Yaz” gave us incredible service. Went out of his...
Yazan “Yaz” gave us incredible service. Went out of his way including working late and after hours on his time off to get the deal done. Was a straight shooter what he said he delivered on. Can not say enough how much he went out of the way to make this our best ever vehicle buying experience.
Nov 13, 2020
I am super impressed with Yazan and our experience at...
I am super impressed with Yazan and our experience at Sherwood Park Chevrolet! He has been super helpful every step of the way, even after the purchase of our vehicle. Thank you Yaz!
Oct 15, 2020
We had a pleasant experience at the dealership, our...
We had a pleasant experience at the dealership, our salesman Yaz was very knowledgable on the truck we were looking at buying. He was very courteous and business like in his approach and we thank him for that. Due to the lack of inventory in Alberta due to COVID we were unable to purchase from Sherwood Chevrolet. On our next purchase of a Chevrolet we will defiantly be back.
Chris McCormack
Sales Consultant
Oct 05, 2020
I went here with a friend who is contemplating a new...
I went here with a friend who is contemplating a new Trail Blazer purchase. She dealt with Chris McCormack. He was excellent. Very personable, great product knowledge and definitely not high pressure at all - he really felt like someone you could trust. It was pretty refreshing to leave a car lot and not feel like I had to go home and take a shower to get all the snake oil off of my clothes. Definitely ask for Chris McCormack when you go here. I've bought dozens of cars over the past 30 years and not one salesperson has impressed me as much as Chris did last week.
Jun 12, 2020
My salesman was pretty good. He gets his 5 stars, but the...
My salesman was pretty good. He gets his 5 stars, but the dealership... meh. Reception fell down hard. I was treated like I was worthless after my household bought two vehicles in one weekend. Jasmine treated me quite poorly when requesting a loaner vehicle while getting my new purchase detailing- because I didn’t bring my credit card, thinking the one on file should suffice. I had her take a copy of my insurance and registration for Rana in finance (who was wonderful), yet Rana was still emailing me for said documents. Zero for two for reception. As I said, the salesman was great. He heard that I’d left the dealership unhappy, and began damage control quickly, especially considering he wasn’t on shift. But then, the service department was unable to fit me in when I was told it would. But I wasn’t expecting much at this point. Pros: motivated salesman Cons: too big a dealership to care about individuals
May 27, 2020
I’d like to thank Sherwoodpark Chevrolet for the amazing...
I’d like to thank Sherwoodpark Chevrolet for the amazing experience in purchasing a brand new Z71 truck! Special thanks to Aaron Schroeder for making It all happen! Thank you John
May 07, 2020
Very disorganized and I understand covid has an impact...
Very disorganized and I understand covid has an impact but not to this level. Detailing was awful, had all sorts of garbage still in the vehicle in the seat pockets and storage compartments
Ashley Meneses
Service Advisor
Sep 13, 2019
Amazing Customer Service in the Service Department
The Staff in the Service Center has been Amazing to deal with. First thing in the morning, and everyone is in good spirits, the service technician is very knowledgeable, Ashley keeps me updated every time I drop my car off (for tire change, check ups, etc.) I love bringing my car here.
Aug 14, 2019
Pleasant and knowledgeable staff. Smooth transaction!
All staff was very helpful, especially Connor who answered all my questions, was very friendly and very knowledgeable. I enjoyed my business with him. I'm 100% satisfied with Connor and will recommend this dealership any chance I get. Ashley in service was also very helpful with the oil change on my trade in vehicle !
Jun 24, 2019
A Comedy of Errors is fixed by Ashley & Co
I accidentally showed up a day early from St. Albert for repairs. Ashley said she would try her best to fit me in. They managed to start repairs but hit a snag when my (not factory) key stopped working. They sent a driver to St. Albert to pick up our second key and still managed to get everything done before closing. I need my car for work tomorrow so it would have been a logistical nightmare had this not worked out so perfect. I know there was a whole team working behind the scene, so thank you everyone! Thank you so much Sherwood Park Chevy, we will definitely give you rave reviews through word of mouth!
May 17, 2019
Beyond expectations
Sherwood Park Chevrolet went above and beyond expectstions to help me get into an Equinox. The team at the dealship all worked together to make the experience a positive one.
Krista Ben Ephraim
Parts Advisor
Aug 04, 2016
Excellent service
I got some recall work done as well as a seasonal service and some extras done to my car and they met and exceeded all my expectations. Shawna and the service staff here are amazing and always go the extra mile to help me out and have me leave with a smile. The same goes for the excellent parts department. Their rates are more then fair and there is no one else that I trust to work on my car other then her and the staff at Sherwood Park Chevrolet
Jan 20, 2016
Sales, Service and maintenance (vehicle)
I found Sherwood Chev sales and service to be above average and couldn't complain as to their service. They were always accommodating and courteous as well as expedient. I do not hesitant in refering them when appropriate.
Jul 23, 2014
Great knowledge and friendly
Welcoming, great knowledge, just all around great service and will return again! No where else have I gotten this type of service and highly recommended.
David Derejko
Sales Consultant
Apr 28, 2020
Used vehicle purchase
GREAT service, David worked hard on a price for us. Austin called a few days later in case we had questions or concerns. Thank you!!
Jul 04, 2019
Awesome experience
Very professional and friendly atmosphere!!! We were looking for specifics and Sherwood Chev came through!!!! Love our purchase! Thanks to all the amazing people that helped us!!!